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Orchard Garden Antiques
Llandyssil
Montgomery
Powys
SY15 6LX

Customer Service and Support
Telephone: 01686 639523 Monday to Friday 9.30am – 5.30pm
Email: info@orchardgardenantiques.co.uk

Pricing and Description

All goods offered for sale through our website are priced in Pounds Sterling (£). Customs & import duties are not included. The customer is solely responsible for payment of any surcharges, please check our delivery details for UK Zone surcharges.

We accept payment by Cash on collection, Paypal or credit/debit card payment via Square.

We aim to provide a detailed description of all our products and take care to keep the website as up to date as possible, we reserve the right to make changes to the descriptions, delivery or prices at any time. On the very rare occasions where stock quantity, price or delivery charges may be wrong when an order has been placed then we will notify you. In the event we need to cancel your order then we reserve the right to cancel and send a full refund.

Some of our products are handmade by us and therefore each one will be unique and differ ever so slightly to the items shown in the photograph. All our vintage items will show character and signs of use, all of which will be described and photographed to the best of our knowledge. Where we stock multiples of one item they may differ ever so slightly to the one shown in the photograph.

We cannot accept any responsiblity for any variation in colour caused by your browser or device when viewing our website, products and photographs.

Gift Vouchers

Gifts vouchers will be sent digitally via email as a PDF printable voucher, you will not recieve a physical voucher. They are valid for 12 months from the date of issue and are redeemable against any purchase from www.orchardgardenantiques.co.uk. Vouchers cannot be used to pay for delivery costs and they cannot be exhanged for cash or other goods. Vouchers can be used as full or part payment. We will not be liable in the event of a voucher being lost/stolen.

Complaints

We endeavour to acknowledge all complaints within 2 working days.
We will advise you of how long it will take to resolve the complaint and keep you informed throughout the process.

Privacy Policy

Orchard Garden Antiques, Code of Practice.

We use information collected from you, lawfully and in accordance with the Data Protection Act 1998.

The information collected may be used for dealing with your queries, for billing and for delivery purposes, and to provide information to you about our products and services.
The information collected consists only of contact details: name, address, telephone number and email address.

We do not share information with any third party.

We do not hold credit or debit card details. Your payment details are dealt with directly by our card processing partners Square and Paypal. Your can find their own privacy policy here: https://squareup.com/us/en/legal/general/privacy-no-account and https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any queries or comments regarding our privacy policy please email us at info@orchardgardenantiques.co.uk

Copyright

The copyright in the general content, design, logos and information contained in this website is owned by Orchard Garden Antiques.

All product names and logos are covered by copyright of the relevant manufacturer. Content or images on this website may not be modified, used, reproduced or displayed for personal, public or commercial use.


Disclaimer
Information contained in this website does not constitute advice on any matter, and we accept no responsibility for any loss caused by reliance on information contained in this website.

Law and Jurisdiction

The Contract shall be deemed to be made in England. All Contracts made between Orchard Garden Antiques and the Customer shall be governed by the laws of England and any dispute arising therein shall be subject to the sole jurisdiction of the English courts.

Online orders:

We are currently extremely busy exhibiting at the RHS Tatton Park and have therefore decided to close all metal work orders from the website for the time being to give us time to make stock for the shows.